At Oxford House Menswear, the customer always comes first. We are always available to answer any of your questions, queries or issues. Some of our more frequently asked questions are answered below:

How do I order products on your website?
Simply use the left hand menus to shop by either category, or brand.
Click on the category/brand links to display thumbnail images of all our available products.
Click on the product that takes your fancy, which will show a larger image of the product, along with size/colour choices (if applicable).
Choose your style/colours and quantity and click the 'Buy Now' button.

How secure is this website?
We believe that security is of the utmost importance to our customers, which is why we have what we believe are the most secure systems on the market.
We use the latest encryption technology, SSL or Secure Socket Layer, which protects your payment details and all your personal information. We're also registered with Thawte, a leading Internet Security Company. To verify the site security, click on the padlock at the bottom of the page in the checkout process or click on the Thawte logo below, and this will immediately display our registration certificate. This is proof of our commitment to ensuring your security.

Do prices include VAT?
Yes, all of our prices are shown inclusive of VAT.

Do refunds include returned postage costs?
No, any refunds made will not include postage costs.

Do you deliver to an alternative address?
Yes, on point of checkout you will have the option to enter an alternative address for delivery.