I ordered some underwear from you on Wednesday, you checked stock for me, I completed on-line. It arrived the next day, less than 24 hrs.
It was much too big. I rang you, was given excellent advice and help with sizing, and ordered the right sizes, and returned the first order. This was Thursday.
Today, Friday, I received my second lot, perfect fit! Also less than 24hr. At 6.30 this evening, my first order has been refunded by Paypal.
I think this is exceptionally good service, and I thank you for it. I am pleased with fit, quality, and prices, and will certainly order from you in the future.