Delivery and Returns Information

 

Standard Returns Procedure

If you are not completely satisfied with any of our products then simply return them to us within 7 days for a full refund of the product price or exchange. (Refunds do not include postage costs.) Simply send the item(s) back in their original condition and packaging (including all the attached tags) to the address stated below.

If goods purchased are returned to be replaced for a bigger/smaller size when incorrect sizes have been ordered, this would be subject to a nominal handling and carriage charge payable over the phone with any credit/debit card.

Please Note: Unfortunately we are unable to accept return of Peter England, Rael Brook and David Latimer formal shirts once opened as these will then be deemed as 'unfit for sale'.

We would advise you to always obtain proof of posting (recorded delivery) when returning goods. Please inform us immediately (within the first 3 days of arrival), if any goods have been damaged in transit. After this time we cannot accept any responsibility for damage.


Delivery: UK Mainland, Northern Ireland, Channel Islands and Isle of Man

The following charges apply to all UK mainland orders.

Orders less that £49.99: £4.50
Orders between £49.99 and £99.99: £6.95
Orders greater than £99.99: FREE CARRIAGE

Please Note: All parcels are now sent Royal Mail Recorded Delivery. In the event that you are not at home to sign for a parcel, a card will be left for you to either arrange another date for delivery or for collection (where possible).

Next Day Delivery: UK Mainland Only

Next day delivery is charged at £9.95 but is only available for UK Mainland, all next day orders must be received by 1PM any orderes received after this will be sent the following day. Please note that there is no Next Day Delivery on Saturday/Sunday or Bank Holidays any orders placed for a Next Day after 1PM Thursday will not be received until Monday.

 

European Delivery

We are able to post to most parts of Europe but due to fluctuating delivery costs are unable to proccess these orders through the website.  If you would like know the cost of delivery for an order please get in touch and we will source the best price for you using dozens of competitive couriers.