Privacy Policy

How the Law protects you:

Your privacy is protected by law. This section explains how this works. Data protection law says that we can use personal information only if we have a proper reason to do so.

The law says we must have one or more reason to use information;

  • To fulfil a contract we have with you.
  • When it is in our legitimate interest
  • When you consent to it

A legitimate reason is when we have a business or commercial reason to use your information although even then it must not go against what is right and best for you.

Information we collect about you:

We may collect personal data about you including for example your name, address, telephone/mobile number and email address.

Examples of the sources of data we collect about you;

  • Conversations made via email addresses supplied
  • Interaction via social media
  • Cookies via our website
  • Information regarding orders made via or websites (www.ohmenswear.com, www.pinkbowmenswear.com) or our eBay shop.

How we process your data:

GDPR law says that we can only use your personal information if we have a contractual obligation or business interest to do so.

We may process your personal data for the following purposes;

  • Responding to your enquiries – finding resolutions for them.
  • Processing orders
  • Tailor your experience on our website
  • Communicate with you via social media

We process this data on the legitimate interest to run Oxford House Menswear in an efficient and proper way to benefit our customers.

How we will use the information about you?

Data we hold is stored securely within our systems to prevent unauthorised access. No data provided to Oxford House Menswear (or any of our other business’) will be passed on nor supplied to any 3rd Party.

Oxford House have various data and security policies to ensure the safe keeping of the data we hold/collect.

Retention Period:

There are various lengths of time that data is kept dependent on the business need to fulfil contractual obligations through service agreements.

You have the right to be forgotten within our database if there is no overriding legitimate business need.

  • Suit Hire retention period (2 Years from date of hire)
  • Order details kept for possible return purpose.

What are your rights?

You have the right to ask us to provide access to rectification or erasure of your personal data. Providing you with information we hold about you is free of charge, but charges may apply for excessive requests.

If you wish to raise a complaint on how we have handled your personal data you can contact our Data Compliance Officer who will investigate the matter further for you.

Should you be unhappy with our processes in regards to your personal data, you have the right to complain to the Information Commissioners Office, who is the regulating body for Data Protection.

Changes to this Policy:

Any changes we make to this policy will be made available via our websites and are also available on request by contacting the companies Data Compliance Officer.

Breaches:

In the unlikely event we believe there has been a serious data breach to our systems or data we will inform the Information Commissioners Office within 72 hours. We will also inform effected customers as soon as is practically possible there afterwards.

Ryan Clatworthy
Data Compliance Officer
Oxford House Menswear LTD